Syracuse, NY

  • Community Manager

    Job Locations US-NY-Elmira
    Posted Date 3 months ago(11/16/2018 1:08 PM)
    # of Openings
    Property Management
  • Overview

    This is a Full Time benefit eligible postion.


    Reporting directly to the Area Manager, oversee and manage the operation, maintenance, administration and improvement of assigned portfolio. Monitor quality service, marketing and resident relations while maintaining the company investment. Utilize management skills to train and motivate leasing office staff to reach property management goals.


    • Plan, schedule, and coordinate general and preventative maintenance, repairs, and/or projects for properties to meet the needs of tenants and consistent curb appeal.  
    • Ensure compliance with relevant government regulations, Housing Visions policies and procedures, priorities and values while maintaining a consistent 97% occupancy rate.  
    • Keep consistent records of tenant move-ins and outs, processing applications timely, and establishing marketing as often as current occupancy requires.  
    • Supervise and direct the daily activities of all leasing office and maintenance employees. 
    • In a timely manner, communicate significant incidents, issues and or concerns to the Regional Property Manager and/or Asset Manager.
    • In coordination with the Regional Manager and guidance from human resources recruit, hire, onboard, train, develop, complete performance evaluations, create and deliver corrective actions and terminate employees when necessary and following appropriate procedures in order to address all staffing needs and  issues.
    • Ensure leasing office is operating efficiently and effectively by keeping regularly scheduled office hours from 8:30AM-5:00PM; files are well organized, neat and have all appropriate documents for compliance purposes.  Ensure superior customer service to residents by promptly responding to all incoming calls, messages, and emails in a professional, respectful and customer oriented manner; ultimate responsibility to ensure resident needs are met. 
    • Direct collection of monthly rents, make deposits and monitor operating expenses; Reconcile tenant accounts with assistance of Accounting. 
    • Enforce and apply late fee procedure and pursue delinquencies through 3-day late letters, legal actions (serving/marshalling), and finally eviction.  
    • Collect security deposits, obtain signatures on W-9 forms, submit to accounting.  
    • Continuously update and process lease renewals and income certifications in accordance with the applicable
    • Tax Credit regulations and track results in BostonPost Property Manager. 
    • Ensure that applications are readily available and distributed to all interested applicants.  
    • Promptly fill vacant units by processing applications in prescribed procedure, see all applicants through to approval or denial.
    • Determine and certify the eligibility of prospective tenants, following government regulations.  
    • Perform other duties as assigned. 
    • Follow all the policies and procedures of Housing Visions and adhere to Housing Visions values of Quality, Responsibility, Integrity and Compassion.


    • High School Diploma with 3 years’ Property Management experience or an equivalent combination of education and experience required. Tax Credit or Subsidized Housing experience preferred
    • Valid driver’s license with no major restrictions and acceptable to Housing Visions insurance carrier required. 
    • Must be able to meet the requirements of a Drug Free Workplace which includes but is not limited to negative results on pre-employment, post- accident/incident, random and reasonable suspicion testing

    Health Insurance, Company Paid Life, Dental, Vision, 401k, FSA, HSA, 3 Weeks Paid Vacation.


    We are an equal opportunity employer committed to hiring a diverse and inclusive workforce. As stated in our Equal Employment Opportunity policy, we uphold equality in every aspect of hiring and employment affording consideration to employees and candidates without regard to race, color, sex, sexual orientation, gender identity, religion, national origin or any protected class or characteristic established under applicable Federal, State or local statute or ordinance.


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