Syracuse, NY

  • Veteran Support Worker

    Job Locations US-NY-Syracuse
    Posted Date 1 year ago(1/18/2018 2:34 PM)
    # of Openings
    Customer Service/Support
  • Overview

    Part Time, 24 hour position. Hours are 6:30pm-3:00am on a roatating schedule.   The Veteran Support Worker will serve residents of VanKeuren Square which provides a full range of services to homeless Veterans and Veterans at risk of being homeless. VanKeuren Square is a 50 individual one- and two-bedroom fully-furnished apartments and a variety of common gathering areas, offering the residents a supportive environment that both respects individual privacy while simultaneously encouraging community integration and socialization.


    VanKeuren Square was designed to provide housing and supportive services in one building to enable the Veterans to retain their housing and move toward recovery. Two case managers and a social worker on-site help Veterans with substance abuse problems, find employment, get health care and deal with other life challenges. The Support Worker will provide oversight during evenings and alternating weekends. 


    Veterans strongly encouraged to apply! 




    Reporting to the Property Manager, the Veteran’s Support Worker will perform a wide variety of duties to ensure the safe and routine operation of the property on nights and weekends while providing support and guidance to residents. 

    • Assist with the routine operation and general supervision of the VanKeuren Square property during night and weekend hours.
    • Serve as liaison with Housing Visions employees and other internal and external service providers.
    • Completes daily log by recording observations, information, and occurrences.
    • Act as professional role model for staff and residents.
    • Assist with maintaining company standards for property security.
    • Participate in required staff meetings and trainings.
    • Perform other duties and responsibilities as may be required.
    • Follow all the policies and procedures of Housing Visions and adhere to Housing Visions values of Quality, Responsibility, Integrity and Compassion.



    • Ability to establish and maintain effective working relations with other employees as well as our residents.
    • Ability to maintain composure and use sound judgement when managing conflicts.
    • Ability to utilize electronic database system. Proficiency in MS Outlook and MS Office.
    • Customer service skills.
    • Oral and written communication skills.
    • Ability to report to work on time and perform the duties of the job for an entire workday and work overtime if required.
    • Ability to receive oral and/or written instructions from supervisor(s).
    • HS Diploma/GED required; Associate's degree preferred and up to three years of experience in a human service functions preferably with vulnerable populations or an equivalent combination of education and experience.
    • Valid driver’s license with no major restrictions and acceptable to Housing Visions insurance carrier required.
    • Must be able to meet the requirements of a Drug Free Workplace which includes but is not limited to negative results on pre-employment, random and reasonable suspicion testing


    Housing Visions (HV) is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. As stated in our Equal Employment Opportunity policy, HV upholds equality in every aspect of hiring and employment affording consideration to employees and candidates without regard to race, color, sex, sexual orientation, gender identity, religion, national origin or any protected class or characteristic established under applicable Federal, State or local statute or ordinance.  


    Apply online,



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